Hospitals; Ten-Step Plan for Increasing Service Income and Ensuring Quality Outcomes

1. Market and promote service availabilities to physicians and consumers.
2. Expeditiously collect the physician orders and patient diagnosis, and convert orders to facility procedures.
3. Identify and confirm the patient, guarantor, insurance plan(s) and eligibility, including medical necessity when applicable.
4. Ensure proper service, service(s) sequence through clinical review of patient's history, linking to pre-service testing when warranted.
5. Arrange payment program with patient/guarantor and insurance plans.
6. Solicit patient preferences and special needs related to times, locations, transportation, and caregivers.
7. Schedule and coordinate applicable resources for services, special needs, preferences, and set up patient reminder program.
8. Expeditiously deliver services.
9. Arrange for follow-up services prior to discharge.
10. Monitor and manage process activities, including automatic priority-driven alerts.

Events: NAHAM 2011 HDTV Winner

Congratulations to our HDTV winner Holly Hiryak CHAM RN - Director of Admissions, University of Arkansas Medical Sciences!!

Thank you to everyone who stopped by our booth at NAHAM 2011 in San Antonio - Bob and Phil enjoyed meeting you!  If you have any further questions about any of the products and services Unibased offers, please contact our solution consultants:

Bob Grass
800-489-6069 ext 148
bgrass@unibased.com

Phil Amelung
800-489-6069 ext 172
pamelung@unibased.com

T.J. Samson Community Hospital Selects Unibased's ForSite2020® Physician Order Collection and Enterprise Tracking (POCET)

PRESS RELEASE: Unibased Systems Architecture, Inc. (Unibased), the leading provider of enterprise-wide patient access and surgery management systems, announced today that T.J. Samson Community Hospital, located in Glasgow, KY, has selected ForSite2020® Physician Order Collection and Enterprise Tracking (POCET) to streamline the process of tracking, collecting, reviewing, documenting, and archiving physician orders from several disparate sources.

T.J. Samson Community Hospital contracted for Unibased's award-winning Resource Management System (RMS) with periOperative Resource Management System (ORMS) in 2005 to enhance their revenue cycle management process, improve revenue integrity, as well as patient and physician satisfaction. To expand on that mission, the Business Office Director at T.J. Samson Community Hospital, Richard Schneider, stated, "Unibased's ForSite2020® POCET will increase convenience for physician offices and patients to choose a convenient time before the patient leaves the physician office eliminating multiple follow-up calls." Schneider added, "We also expect it to free up time for schedulers and help improve our compliance with the ABN process due to the improvement in order management with orders being checked at the time of scheduling. With our current volume approaching 200 per day, if we are able to get just 33% usage it will save us one FTE in labor to be utilized for other patient access initiatives."

Cynthia J. Borders, Vice President of Client Services for Unibased, stated, "Assuring the appropriate diagnosis code and local managed care criteria are addressed at the time of order submission positively impacts denials, compliance and eliminates common sources of healthcare revenue leakage. The addition of ForSite2020® POCET will be an extremely powerful addition to their Unibased product suite, and we anticipate a very impressive ROI."

The selection of ForSite2020® POCET builds on the innovative and patient-centered Planetree model used by T.J. Samson for four years to redefine health care to ensure nurturing and personalized health care delivery based on the needs of the patient. A proclamation was issued by Kentucky's Governor, Steve Beshear, recognizing October as "Patient-Centered Care Awareness Month". T.J. Samson Community Hospital remains the only acute care hospital in the state of Kentucky partnering with Planetree and are truly dedicated to the patient's experience. The Unibased solutions improve operational efficiency, reduce wait times, reduce unnecessary phone calls, and improve the overall patient experience while capturing legitimate revenue which can be reinvested in the patient experience.

About T.J. Samson Community Hospital: Established in 1929, T.J. Samson Community Hospital is a 196-bed facility located in Glasgow, Kentucky serving a population of 180,000. T.J. Samson provides a full range of inpatient and outpatient medical care and specialties to residents across south-central Kentucky. With 1,000 employees, it is the second-largest employer in Barren County. T.J. Samson has achieved high accreditation from the Joint Commission on Accreditation of Healthcare Organizations with a score of 97 out of a possible 100 points which places the hospital among the top 5% of hospitals nationwide. For more information visit: http://www.tjsamson.org/


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R&D Update

Release RMS/ORMS 6.25 was sent to Bay Area Hospital on June 9. The next major release will be ForSite2020® 7.0 in August. Highlights of 6.24 and 6.25 include:

For the Surgery Department:

Multiple inventory locations for surgical supplies, equipment and instruments (v6.25.000).

Separate and distinct interfacing streams for either or both preference charges and preference material management transactions (v6.25.000).

Auto calculation of modified Aldrete scores and pain scale documentation in perioperative charting (v6.24.000).

Surgeon specific text instructions in preference cards (v6.24.000).


For Access Management and General Scheduling:

Real-time, bidirectional, conversation dialog text between hospital RMS users and physician office users (v6.25.000).

Ability to cancel/reschedule from any department or patient schedule list (v6.24.000).

“Red Flag” identity-theft alert for patients (v6.24.000).

Clinical question answers that support automatic decrementing of the procedure duration (v6.24.000).

In the area of new products, OCR handling with automatic import of fax/email documents and an independent fax server option are being integrated with POCET and POCET Lite for mid-July delivery.