Client News: KentuckyOne Health Names Valinda Rutledge President of Jewish Hospital

Valinda Rutledge

KentuckyOne Health has named Valinda Rutledge as Market Leader Louisville and President of Jewish Hospital effective July 23, 2012. She will have responsibility for the oversight of the Jewish Hospital downtown medical campus, Sts. Mary & Elizabeth Hospital, Our Lady of Peace and Frazier Rehab Institute, all in Louisville, in addition to Flaget Memorial Hospital in Bardstown and Jewish Hospital Shelbyville in Shelbyville.  Rutledge comes to KentuckyOne from the Centers for Medicare and Medicaid Services (CMS) where she served in a senior leadership role in the Center for Medicare and Medicaid Innovation as director of the Patient Care Models Group since June 2011.

[Source: Jewish Hospital & St. Mary's HealthCare Press Release]
View Full Press Release Here

Client News: Jewish Hospital Medical Center East Becomes Only Facility in Louisville to Receive Breast MRI Accreditation

Source: Jewish Hospital & St. Mary's HealthCare Press Release

Jewish Hospital Medical Center East (JHMCE) has been awarded a three-year term of accreditation in breast magnetic resonance imaging (MRI) as the result of a recent review by the American College of Radiology (ACR). It is the only facility in Louisville to receive this accreditation.

MRI of the breast offers valuable information about many breast conditions that may not be obtained by other imaging modalities, such as mammography or ultrasound.

“We’re honored to be the first facility in the city to receive this prestigious recognition,” said Shelley Neal, president, Jewish Hospital Medical Center East.  “Accreditation from the ACR distinguishes our organization as the foremost provider of care for women in the region.”

“This accreditation confirms that our experienced MRI technologists are producing high quality exams which allow my partners and I to better detect subtle abnormalities in the breast,” said Frank Lee, M.D., Radiology Specialists of Louisville. “This is just another example of the very high quality service we continue to provide, not only in Women's Imaging but throughout our medical imaging department.”  

The ACR gold seal of accreditation represents the highest level of image quality and patient safety. It is awarded only to facilities meeting ACR Practice Guidelines and Technical Standards after a peer-review evaluation by board-certified physicians and medical physicists who are experts in the field. Image quality, personnel qualifications, adequacy of facility equipment, quality control procedures, and quality assurance programs are assessed. The findings are reported to the ACR Committee on Accreditation, which subsequently provides the practice with a comprehensive report they can use for continuous practice improvement.

The ACR is a national professional organization serving more than 34,000 diagnostic/interventional radiologists, radiation oncologists, nuclear medicine physicians, and medical physicists with programs focusing on the practice of medical imaging and radiation oncology and the delivery of comprehensive health care services.

JHMCE is an outpatient and emergency care facility that provides 24/7 emergency care by board-certified/board-eligible emergency medicine physicians, comprehensive outpatient surgery and endoscopy and a full array of medical imaging and diagnostic services and physician offices covering a variety of specialties.

Client News: Jewish Hospital & St. Mary’s HealthCare Names New Senior VP and Sts. Mary & Elizabeth Hospital President

Source: Jewish Hospital & St Mary's HealthCare Press Release

Jewish Hospital & St. Mary’s HealthCare (JHSMH) has named Jim Parobek as senior vice president of clinical innovation and president of Sts. Mary & Elizabeth Hospital.

In these roles, Parobek is the senior officer responsible for the service line development and clinical integration across the Jewish Hospital & St. Mary’s HealthCare system, oversight of the operations of the Jewish Physician Group and all activities related to Sts. Mary & Elizabeth Hospital.

Parobek has more than 20 years experience in healthcare leadership. He most recently served as the president of the Saint Joseph Health System Physician Enterprise. In this role, he was responsible for the establishment and implementation of physician affiliation and integration. He also served as CEO of the former Gateway Rehabilitation Hospital in Louisville.

“Jim’s extensive background in hospital leadership makes him an ideal choice to lead Sts. Mary & Elizabeth Hospital,” said David Laird, CEO, Jewish Hospital & St. Mary’s HealthCare. “I am confident he will further the healing mission of the hospital and guide the successful completion of improvements currently underway including the $16 million central utility plant project.”

Parobek earned his MBA from Webster University. He also holds a bachelor of science degree in physical therapy from Ohio University and a bachelor of arts degree in chemistry from Miami University. He and his wife, Susan, have two adult sons and live in Louisville.

Client News: Jewish Hospital & St. Mary’s HealthCare Names VP of Finance

Souce: Jewish Hospital & St. Mary's HealthCare Press Release

Jewish Hospital & St. Mary’s HealthCare has named Christopher L. Roszman as Vice President of Finance. Roszman will be responsible for corporate finance, budget, finance and strategic planning, decision support, tax reporting, reimbursement, payroll and accounts payable.

“Christopher Roszman has a terrific history of managing the financial interests of a healthcare system like ours,” said Ron Farr, JHSMH Senior Vice President/Chief Financial Officer. “We’re pleased to bring his expertise onto our team.”

Roszman has more than 20 years of progressive health care financial and operations experience. He has served as both a senior vice president of finance in a multi-hospital system and as a public practice CPA. Most recently, he served as partner with BKD, LLP Health Care Group, one of the country’s largest accounting and consulting firms. At BKD, he assisted health care providers with audit, consulting and revenue and performance management solutions.

Roszman is a certified public accountant, a Fellow of the Healthcare Financial Management Association and a Six Sigma Green Belt. He earned his master’s degree in business administration from Western Kentucky University and a bachelor of science degree in accounting from the University of Kentucky.

Client News: New Health Partnership Announces Board Of Trustees

 Source: Jewish Hospital & St. Mary's HealthCare News

Representing a wealth of knowledge, community leadership and dedication to Kentuckians, Jewish Hospital HealthCare Services, Catholic Health Initiatives, and the University of Louisville are pleased to announce their new system’s community board of trustees.

Bob Hewett, chair, said  “I’m excited to be working with such an outstanding group of community leaders to increase access, expand service, and get Kentucky ready for the future of health care.”

The new 18 community member board of trustees will serve in an advisory capacity until all regulatory and church approvals are complete.  They will then transition into a fiduciary role and oversee the new organization, establishing committee structures such as strategic planning, quality and patient satisfaction, audit and compliance, and finance, among others. 

At the foundation of this yet-to-be-named system is a common mission to provide the highest quality care to the most disadvantaged and underserved.  The partnership strengthens Louisville’s academic medical center and access to it by creating a system with more than 90 locations.   It aligns academic and community physicians into a medical staff of more than 3,000 physicians to serve Kentucky and beyond.

The board members are:

Michael Ades - Retired Attorney, Lexington, KY
LouAnn Atlas - Fifth Third Bank Executive, Louisville, KY
Jane Burks - Volunteers of America, Louisville, KY
Jane J. Chiles-  Meridian Chiles Advertising, Lexington, KY
David L. Dunn, MD, PhD - Executive VP for Health Affairs, UofL, Louisville, KY
Paul Edgett - Catholic Health Initiatives, Erlanger, KY
Robert Hewett-  Retired Utility and Banking Executive, Lexington, KY
Miller Hoffman- Hoffman Robertson Insurance, Mount Sterling, KY
Robert C. Hughes, MD -Senior Partner, Primary Care Medical Ctr., Murray, KY
Charlie Johnson CEO, -Immanuel Realty, LLC, Louisville, KY
Thomas Mechas, MD -London Women’s Care, London, KY
Robert W. Rounsavall, III -Owner, Dixie Real Properties, Louisville, KY
Michael Rowan -Catholic Health Initiatives, Englewood, CO
Adolfo Ruiz Sr. -Adhawks Advertising & Public Relations, Inc., Louisville, KY
Richard Schultz -Retired Advertising Executive, Louisville, KY
Gerald Temes, MD -Retired Thoracic & Cardiovascular Surgeon,  Louisville, KY
Elizabeth Wendeln, SCN -Consultant/Facilitator, Louisville, KY
Russell Williams, MD -Associates in General Surgery, PSC., Louisville, KY
 

Partner ProfilesJewish Hospital & St. Mary’s HealthCare (JHSMH) is a regional health network providing both primary and specialty medical care in more than 70 health care facilities with approximately 7,850 team members and 1,900 patient beds in Kentucky and southern Indiana. It has been nationally ranked in the top 25 percent of Medicare-certified agencies.

Saint Joseph Health System includes nine regional facilities (including Saint Joseph Hospital, Lexington’s first hospital, established 1877) across central and eastern Kentucky with 1,012 licensed beds, approximately 5,000 employees and 1,300 physicians on its medical staffs. Combined, the Saint Joseph facilities have been recognized 20 times as being among the 100 Top Hospitals in the nation by Thomson Reuters. 

The University of Louisville Hospital, established in 1817, is a 404-bed facility and the primary adult teaching hospital for the UofL School of Medicine. It operates the region’s only adult Level I trauma center and operates Kentucky’s first certified stroke center, first nationally accredited breast center and first hospital-based telemedicine network. Aligned with the hospital, The James Graham Brown Cancer Center offers the area’s most advanced cancer treatment with specialists working in multidisciplinary teams who have received national recognition for research and participation in clinical trials, as well as translating research into today’s medical practice. 
 

Sponsor ProfilesCatholic Health Initiatives is a national, nonprofit health organization with headquarters in Denver. The faith-based system operates in 19 states and includes 72 hospitals; and 40 long-term care, assisted- and residential-living facilities; and two community health services organizations. CHI is the nation's third-largest Catholic health care system.

Jewish Hospital HealthCare Services traces its history to 1903 when a group of prominent Jewish businessmen met and founded a hospital to provide health care for poor immigrant Jews and to create a non-sectarian institution that would treat both paying and non-paying members of the entire community and provide a setting where Jewish physicians could practice medicine, pursue research and treat patients. In the decades since its founding, Jewish Hospital HealthCare Services has grown into a nationally recognized organization that has contributed a number of medical firsts in the world, nation and region.

The University of Louisville is Kentucky's premier metropolitan research university. Boasting more than 170 fields of study in 12 colleges and schools, UofL offers its 22,000 students world-class opportunities in many nationally and internationally ranked undergraduate, graduate and professional programs. Through its service mission, the university is addressing the needs of Louisville and other Kentucky metropolitan areas with hundreds of partnerships in education, business and economic development, and healthcare. One of America's fastest-growing research universities, UofL is focusing on translational research that can move quickly from the lab to the marketplace.

How Hospitals Address Patient Experience via Mobile Apps

Source: HealthLeaders Media
Written by: Carrie Vaughan

The number of people using mobile technology is on the rise. In 2008, the number of smartphone subscribers was 15 million. That number almost doubled in 2009, reaching 26 million, and is expected to grow to roughly 142 million in 2011, according to Nielsen Mobile, which tracks wireless trends.

So it’s no surprise that creating smartphone applications is an area that hospitals want to take advantage of. “It is another new way of marketing and interacting with patients and potential consumers,” says Barbara Mackovic, senior marketing manager at Louisville,

KY–based Jewish Hospital & St. Mary’s HealthCare (JHSMH). The world of communication is changing so rapidly, Mackovic says, that once you master one thing, it is already out of date. Mobile technology is “something that all marketers have to be aware of and figure out how that pertains to their target market,” she says.

Melissa Tizon, communications director at Seattle’s Swedish Medical Center, agrees. “At the end of the day, it is about what kind of experience patients are having with you. And if you can make that experience easier by putting something convenient on their phone, then those are the kinds of things that we want to do.”

Although mobile technology is an important feature that hospital marketers shouldn’t overlook, they also shouldn’t create an app just to be able to say they have one.

“There are so many [apps] that people download that aren’t used, so you have to think about what is useful,” says Tizon. Here is a look behind the two health systems’ mobile strategies.

Integrate mobile with other social media platforms

JHSMH is no stranger to social media: It already has a Facebook page, a Twitter feed, and a YouTube channel. But it was looking for another way to have daily interaction with its community, so in April 2010 it launched its mobile application. “We figured that this is a great way to communicate with [members of the community] on an ongoing basis and give them the tools that they needed, specific to our community and healthcare system, at their fingertips,” says Mackovic.

It was also an opportunity to take all of the social media tools that JHSMH was already using and tie them together in a single location. “To have an effective mobile app, it has to be a one-stop shop and bring together the entire social media plan all under a central element,” she says. “The more you can integrate, the better.”

When designing its free mobile app, JHSMH didn’t want a general app package that any hospital could implement. “We thought about what the community needed and what makes our health system unique,” says Mackovic, adding that one of the health system’s selling points is that it has seven emergency departments (ED) in the region and more than 200 employed physicians.

“We wanted to make sure people could find that ED or physician who was closest to them that meets the criteria that they are looking for—gender, after hours, specialty,” she explains.

With JHSMH’s app, people can search for services within a mile of their home, and the health system recently updated the app to include ED wait times. In addition, the app features current health news—not just JHSMH news. “Subscribers can see a feed of interesting health news, which is what we use our Twitter account for,” Mackovic says. The JHSMH app also includes a food diary and calorie tracker to emphasize the importance of a healthy lifestyle.

To promote the app, JHSMH used some basic media—a press release, an outdoor board on its campus, and some table tents in its cafeteria—but it has mostly focused on word of mouth.

“We haven’t done a lot of traditional marketing,” says Mackovic. “The thing about social media is it doesn’t make sense to advertise in a more traditional way, so we really utilized other social media channels.” For example, the health system posted an explanatory video about the app on its YouTube channel.

As of the end of March, more than 2,100 people have downloaded the app, which is available on iPhone® and BlackBerry® devices.

Focus on core services

Swedish Medical Center, a four-hospital system, also focused on promoting one of its core services and maintaining its relationship with patients when it launched its Kids Symptom Checker app.

The health system has a pediatric specialty care program and delivers more babies than any other facility in Washington, says Tizon. “We have all of these women who come into our facility to deliver their baby and have this incredible experience with us,” she says. “Then they leave and we don’t really see them again, so we have been doing a lot of work to try to maintain that relationship with women after they leave our facility after having their babies.”

To that end, Swedish has been providing health information on its website and now via its new mobile app, which launched this past fall on iPhone devices and was scheduled to be made available for Android™ devices this spring.

“It is really helpful to our family medicine physicians and pediatricians for their patients to have access to information, so I guess you could say that they were one of the biggest drivers for getting this information available,” says Tizon.

The app helps subscribers get quick advice about what may be ailing their child, and includes an anatomic index of topics, a pediatric drug dosage table, and infection exposure questions, as well as information on how to take a temperature and advice on when to call a doctor.

Swedish is promoting its Symptom Checker app through social media and with the help of its family medicine physicians and pediatricians, who are informing their patients about it. The health system plans to track the app’s return on investment by measuring its number of downloads and by tracking how many people heard about Swedish’s services through the app.

Making your mobile strategy a success

One of the key lessons JHSMH learned when developing its app was not to spend too much time on the front end trying to make it perfect. “We knew that we weren’t going to get it perfect the first time with version 1.0. It was not going to be the end-all app,” says Mackovic. “So we got it out there. People loved it, but they gave a lot of feedback.”

For example, subscribers wanted to search for available physicians and hospitals by mile radius, not ZIP code. Also, the initial version of the food diary had users search by food group, but users indicated that, for example, they would rather type in “hamburger” and have any food group that was in a hamburger pop up, she explains.

To solicit feedback, JHSMH set up a Zoomerang online survey when it launched the app. It also uses the social media tracking service Radian6 to monitor what people are saying in blog posts and on Facebook and Twitter. “We got it out there and got that feedback and then adapted it to make it the best,” says Mackovic.

“You need to think in small bites,” adds Tizon. “You can’t do it all and need to think about what is useful.”

Your first inclination might be to create a mobile version of your website,

Tizon says, but most hospital websites are huge, containing thousands of pages. Ask yourself whether people are going to use a phone for that, she says. Instead, Tizon suggests that health systems focus on small pieces of information such as pediatric health or way-finding.

“Rather than trying to put your arms around everything and making everything mobile, think about what are the small things that you can do that will be helpful,” says Tizon.

---

Carrie Vaughan is a senior editor with HealthLeaders magazine. She can be reached at cvaughan@healthleadersmedia.com.

Follow Carrie Vaughan on Twitter.

---

Client News: Statewide System Planned in Kentucky

Source: ModernHealthcare.com

Three of Kentucky's largest healthcare providers have formally reached an agreement to form a single system.

The new health system will comprise six-hospital Jewish Hospital & St. Mary's HealthCare, Louisville; seven-hospital St. Joseph Health System, Lexington; 329-bed University of Louisville Hospital; and the James Brown Cancer Center, Louisville, according to a joint news release.

“There is so much more we can accomplish together,” Bob Hewett, board member of St. Joseph Health System and future chairman of the new system's board, said in the release. “That will lead to improving the health not only of individual patients, but of entire communities.”

The partnership will allow for more efficient use of evidence-based medicine and health information technology, the systems say. In particular, telemedicine technology will allow member physicians to more effectively reach underserved areas.

Jewish Hospital HealthCare Services, University of Louisville and Catholic Health Initiatives are sponsoring the deal, according to the release. St. Joseph Health System's hospitals are part of Denver-based CHI.

Under the terms of the deal, CHI will make an incremental capital infusion of $320 million to support the new system. The agreement is dependent on approval from the church and state regulators, a process that could take up to one year.

“We see a healthier future for the Commonwealth by combining our efforts to address the serious health challenges faced by the people of Kentucky,” Hewett said in the release.

Client News: Jewish Hospital President and CEO, Marty Bonick, Receives ACHE Regent’s Award

Source: Jewish Hospital & St. Mary's HealthCare Press Release

Marty Bonick, president and CEO of Jewish Hospital Medical Campus in Louisville, Kentucky has received the American College of Healthcare Executives Early Career Healthcare Executive Regent’s Award.

The award was bestowed on Bonick by the Kentucky ACHE Chapter at the Kentucky Hospital Association meeting in May.  The Early Career Healthcare Executive Regent’s Award recognizes ACHE affiliates who have made significant contributions to the advancement of healthcare management excellence and the achievement of ACHE’s goals.

Affiliates are evaluated on leadership ability, innovative and creative management, executive capability in developing their own organization and promoting its growth and stature in the community, participation in local, state or provincial hospital and health association activities, participation in civic/community activities and projects, participation in ACHE activities, and interest in assisting ACHE with its objectives.
 

Bonick has served as president and CEO of the Jewish Hospital Medical Campus since February 2008. Prior to joining Jewish Hospital, he served as CEO of Oklahoma State University Medical Center in Tulsa Oklahoma. He is board certified in healthcare management as a Fellow of the American College of Healthcare Executives, demonstrating a commitment to professional excellence. He was recognized nationally as one of Modern Healthcare magazine’s “Up and Comers” for 2008 and by Business First newspaper as one of Louisville’s “40 Under Forty” dynamic young leaders.


To read more, click here.

Client News: Jewish Hospital & St. Mary's HealthCare Dr. Ethel Larosa Fund Event and Raffle

Source: Jewish Hospital & St. Mary's HealthCare website

The website raffle will close promptly at 5:00 pm on Friday, May 13th.  If you would like to purchase tickets after that time you are welcome to come to the Larosa Loop Event on Saturday, May 14th at the Louisville Waterfront Park before 12:00pm.  Information about this can be found at https://jhsmh.ejoinme.org/larosaloop

The Larosa Loop is a family oriented non-competitive walk, run, wheel and cycling event at Louisville's downtown Waterfront Park. This event attracts over 400 people from the Louisville Metro community and continues to grow in popularity each year.

Proceeds from this event support the Ethel Larosa Fund of the Jewish Hospital & St. Mary’s Foundation. At the age of 37, Dr. Larosa passed after a battle with cancer. She had a special interest in managing the spasticity of patients with cerebral palsy, multiple sclerosis, traumatic brain injury and stroke.

The tickets on the baskets cost just $1 each and help the Ethel Larosa Fund meet a challenge grant opportunity to purchase a pediatric locomotor treadmill, the first in Kentucky.  The Fund continues to support an educational scholarship for a female student attending the University of Louisville School of Medicine specializing in pediatrics or rehabilitation.

To learn more about when and where you can register and to see the items up for raffle, click here.

Client News: Jewish Hospital & St. Mary's HealthCare Begins Joint Venture Partnership with Surgical Care Affiliates

Source: Jewish Hospital and St. Mary's HealthCare Press Release

Jewish Hospital & St. Mary’s HealthCare (JHSMH) has begun a joint venture partnership with Surgical Care Affiliates (SCA) to expand its outpatient surgery capabilities, and build a surgical network in partnership with physicians in the Louisville area. Included in the new joint venture partnership are Premier Surgery Center, currently located in downtown Louisville and SurgeCenter of Louisville located in the Dupont area of St. Matthews. Both of these centers are currently managed by SCA.

As a multi-specialty surgery center, SurgeCenter of Louisville provides a variety of surgical specialties for patients including ophthalmology, ENT/otolaryngology, orthopaedics, gynecology, urology, podiatry and plastics procedures. The Premier Surgery Center of Louisville is also a multi-specialty surgery center which currently does a high volume of pain, gastroenterology and general surgery procedures. That downtown center will be replaced by a new free-standing facility on the Jewish Hospital Medical Center Northeast campus off Old Henry Road near the Gene Snyder Freeway. The new center is scheduled to open in 2012.

Headquartered in Birmingham, Alabama, SCA operates 125 ambulatory surgery centers and surgical hospitals, in partnership with approximately 2,000 physicians and 20 not-for-profit health systems across the country. The surgical centers and surgical hospitals operated by SCA focus on short-term care and primarily provide non-emergency surgical and other procedures in several specialties including orthopedics, ophthalmology, gastroenterology, pain management, otolaryngology, urology, gynecology and others.

“Jewish Hospital & St. Mary’s HealthCare is very pleased to partner with SCA to execute our long-term growth strategy in the area of outpatient surgical services and to expand our system’s footprint in the community,” said Shelley R. Neal, vice president for ambulatory services for JHSMH. “This partnership is physician-led and patient-centered, which we believe is crucial for high patient and physician satisfaction.”

To read more about Jewish Hospital and St. Mary's HealthCare, click here.

Unibased Clients Ranked by U.S. News & World Reports

Source: U.S. News & World Report

We at Unibased want to extend congratulations to the following client hospitals for being named by U.S. News & World Reports as  Best Hospitals for 2010 - 2011:

Inova Fairfax is ranked as the #2 hospital in the DC Metro area, and is ranked #24 in Gynecology nationally.

Baylor University Medical Center is #2 in Dallas as well as being nationally ranked in the following specialities:  #43 in Gastroenterology; #39 in Kidney Disorders; #47 in Urology.

Jewish Hospital & St. Mary's Healthcare is ranked #1 in Louisville.

Florida Hospital is ranked #1 in Orlando.

Mount Sinai Medical Center is ranked #3 in Miami and ranked #40 in Geriatrics nationally.

Norton is ranked #2 in Louisville, and Kosair Children's Hospital (part of the Norton family) is ranked #26 nationally in the following speciality, Pediatrics: Pulmonology.

Client News: Jewish & St. Mary's HealthCare Promotes Executive to CEO

Source: Courier-Journal

Written by: Patrick Howington

Jewish Hospital & St. Mary’s HealthCare has named David Laird its new president and chief executive officer, effective April 1.

Laird has been the organization’s senior vice president of strategy and business development since 2008. He has been the company’s lead negotiator in discussions about a possible merger with the University of Louisville’s health-care operations and Catholic Health Initiatives.

Janice James, who has been transition CEO since July 2009, will remain with JHSMH until April 15, the company said in a news release Friday.

Healthcare at Your Fingertips - Yeah, There's an App for That

By: Carin L. Thumm, MFA

Most hospitals have embraced the interactive media phenomenon in one form or another: Facebook, Twitter, YouTube, Blogger, Wordpress, LinkedIn, Flickr.

Tweets, posts, photos and videos are all great ways to interact with people in the community.

But a few hospitals have embraced something else. The App. The following Unibased customers have rolled out their own Apps geared towards informing their patient base. Have to go the emergency room - check wait times on your phone. Not feeling well - not sure what it might be, check your symptoms. Looking for a doctor - you can not only find a name - but you can get the doctor's location within the hospital system, and in some cases, request an appointment all from the touch of a finger.


Lancaster General Health
Lancaster General Health has partnered with Healthagen® to provide their patients with essential information about the emergency department, the new Urgent Care and the Lancaster General Health Express retail clinics on the free iTriage® smartphone medical application.

What is iTriage?

With the introduction of this premier level of service, Lancaster General Health joins a growing number of medical facilities across the country utilizing this interactive technology that allows consumers to search medical symptoms, learn about possible causes, and find appropriate locations for treatment. In addition, Lancaster residents and those in surrounding communities now have mobile access to information such as specialties, hospital information, hours of operation for their urgent care and retail clinics.

Click here to use the online iTriage for desktop computers

Built by emergency room physicians, iTriage combines healthcare information with a nationwide directory of medical provider resources so that healthcare consumers not only know the most appropriate level of care based on specific symptoms, but also the closest and most qualified provider for a condition.

iTriage is available for all iPhone®, iPod touch®, iPad™, Palm® and Android™ users, and soon available as an application for BlackBerry® smartphones, iTriage extends the benefits of medical information to mobile users in the Lancaster community.

Norton Healthcare

The Norton Healthcare iPhone application gives patients instant, real time access to the largest network of physicians, hospitals, urgent care centers & specialty centers in Greater Louisville all at the tap of a finger.

FEATURES INCLUDE

FIND A DOCTOR

Norton Healthcare has the largest network of physicians in the Louisville region. Patients can find their doctor(s) & save them in their favorites within the app. Once saved in the patient's profile they can customize their information for easy use & memory. They can also request appointments from Norton employed physicians from within the app.

FIND A LOCATION

When emergencies arise, time is of the essence & the Norton Mobile app gives you access to the most immediate care & emergency care in the area, whether you are at home or out on the go. Find a facility, get directions based on your location, call the facility directly, & also save & customize your locations.

SYMPTOM NAVIGATOR

Have questions about some pain that you are experiencing? With the Symptom Navigator simply tap the area on the body in concern & search a large health encyclopedia based on your conditions.

RECIPES, CLASSES & EVENTS, & MORE

Norton Healthcare offers numerous free classes & events ranging from women’s health to joint care to weight management. Patients can find a class & register. They can also search healthy recipes & receive all the latest new from Norton Healthcare.

iPAD APP

Norton Healthcare also has launched an iPad App that shares most of the same features as it's phone app counterpart (the iPad App sports impressive video capabilities - segments highlighting health topics, services and procedures as well as local health news are available. Healthy cooking videos also are offered). 

Business First had this to say about the new addition to the Norton Healthcare App family, "Norton Healthcare Inc. has launched a mobile application for the Apple iPad. Similar to the organization’s iPhone app, the iPad app provides users access to video segments on health topics, serv­ices and procedures; with extensive video capabilities and the use of real-time data, the iPad application allows users to receive information in a way that has never been done in Louisville,' said Gabriel Riggs, manager of marketing Web strategy for Norton"

For application support email us at mobilesupport@nortonhealthcare.org

Jewish Hospital & St Mary's HealthCare

The JHSMH application, available in iTunes and the Blackberry app store, is free and allows patients to perform such tasks as:

* Finding a physician and even requesting an appointment

* Registering for events

* Keeping track of the latest JHSMH news

* Receiving interesting health news and tips

* Monitoring food intake with a calorie tracker and food diary

* Determining healthy weight range with a BMI calculator

Let JHSMH know what you think of the new app. Your feedback will be useful as JHSMH continues to evolve the application to meet patients needs.

Inova Health Systems
Receive real-time updates on Inova Health System’s nine emergency room locations throughout Northern Virginia. Compatible with iPhone or iPod Touch patients will always have the most current information on Inova’s wait times at their fingertips, as well as a special mapping function to show them how to get to any of Inova's emergency room locations.

Don't have an iPhone - but still want real-time updates on one of Inova Health System's nine emergency room location?

Click here to view the information online.


*** If your hospital has, or will be, rolling out a phone app and it didn't get mentioned here - let us know and we'll gladly write up a spotlight.  We like knowing what is new and exciting at out client's hospitals - what's more is we really like talking about it here, on Twitter, and on Facebook. ***

Client News: AHA Chairman and Jewish Hospital President/CEO and COO to be Dunked

Source: Jewish Hospital & St. Mary's HealthCare Press Release

(Louisville, KY) Jewish Hospital team members including Marty Bonick, President & Chief Executive Officer and Brian Doheny, Chief Operating Officer, both with Jewish Hospital, will hit the dunk tank for a fundraising event leading into the American Heart Association’s (AHA) annual Heart Walk. Bonick is serving as the this year’s AHA chairman of the 2010 Heart Walk campaign. Donations give onlookers the opportunity to dunk Jewish Hospital employees.

WHO: Marty Bonick, Jewish Hospital President/CEO; Jewish Hospital & St. Mary’s HealthCare

Senior Vice President; American Heart Association 2010 Chairman Brian Doheny, Chief Operating Officer

WHAT: Heart Walk Dunking Booth

WHERE: Jewish Hospital Entrance, 200 Abraham Flexner Way

WHEN: Wednesday, September 22 10a.m.-4p.m.

NOTE: Bonick will be in the dunking booth from 3-4 p.m.; Doheny will be in the booth from 12-1 p.m.;

The event is sponsored by Cardiothoracic Surgical Associates.

Events: Circle of Care Classic Golf Outing

7th Annual Circle of Care Classic!
(AM and PM Sessions)
Monday, September 13, 2010

Unibased Systems Architecture is proud to sponsor this event, join us for a fabulous day of golf, food and fun while supporting the Jewish Hospital & St. Mary’s Foundation.

Larry Grossman & Jon Castner will be participating - good luck guys!

The tournament has two flights and is played in a 4-person scramble format. Prizes are awarded for the top team in both sessions and excellent play by individuals throughout the day. Teams are set on a first come, first served basis, with a maximum of 24 teams per session.

Proceeds from this event support the mission and services of Jewish Hospital & St. Mary’s HealthCare, a leading healthcare provider that is vital to the health and well-being of people across Kentuckiana. The Jewish Hospital & St. Mary’s Foundation focuses on making a real difference in the health of our community by building new patient care facilities, acquiring new technologies for better provider care, providing educational opportunities for healthcare students, and research to discover life saving medical breakthroughs.

For more info, go to:
http://www.jhsmh.org/AboutUs/Events/EventDetails.aspx?id=60&begin=9/13/2010

Zappos CEO Tony Hsieh on Culture, Service, and "Delivering Happiness"

Zappos CEO Tony Hsieh on Culture, Service, and "Delivering Happiness" - from the "Hospital Life" blog of Marty Bonick, CEO of Jewish Hospital in Louisville, KY.
View post here.

Pictured: Marty Bonick

Client News: Brian Doheny, FACHE, Elected to American College of Healthcare Executives Council of Regents

Brian Doheny, FACHE, vice president and chief operating office, Jewish Hospital Medical Center, a service of Jewish Hospital & St. Mary’s HealthCare (JHSMH), Louisville, has been appointed to the Council of Regents, the legislative body of the American College of Healthcare Executives, which serves as the vital link between ACHE and affiliates by approving governance and membership regulations, as well as promoting ACHE programs, services and activities within their respective areas. For more information, click here.