Unibased Systems Architecture: November 2013

Unibased Systems Architecture, Inc. (Unibased) announced today that it has released its latest software version, ForSite2020® 7.10, aimed to increase productivity, improve workflow and operational efficiency, and streamline resources for optimal coordination of care to better serve patients and physicians. Resource utilization is improved and delays are significantly reduced, allowing for more services per day and an ultimately increased bottom line.

Within the new release are various exciting new features, including enhancements to the Work Queue Management function providing automatic escalation of work lists if certain items have remained idle for a specified number of hours/days. Also available is work queue “chaining”. For example, if a patient is on a “Financial Review” work list, once the item is marked as complete, the system will automatically assign the patient to a “Contact Patient” list for the next step in the financial clearance process.

A number of new enhancements have also been added to the ForSite2020® check-in/check-out function, including a redesign of the system flow for improved daily workflow and greater ease of use. New features designed to enhance the consumer experience have been included to better coordinate and streamline the day-of-service for patients and physicians to significantly increase satisfaction, loyalty, and referrals.

Also new in the system is the enhanced ForSite2020® Faxed Order Collection Utilization & Storage (FOCUS) physician order management solution. Numerous new features have been added to ForSite2020® FOCUS to improve information gathering as well as streamline the process of making modifications to existing faxed orders – providing a quicker order-to-schedule process and increasing productivity. New sorting and tracking detail such as call history, number of calls, aging days, next call date, and comments allow the user to sort by various different criteria for advanced organization and accurate data capture.

Unibased’s unique patient portal, ForSite2020® Consumer Access & Scheduling for Healthcare (CASH), has been enhanced as well to improve consumer loyalty and increase market share. New features allow the capability to access important patient surveys as specified by the hospital to improve patient satisfaction scores and reduce costly readmission rates. Also unique to Unibased’s ForSite2020® solution is the comprehensive business intelligence tool, ForSite Analytics, which has also added a number of different valuable reports including “wait time analytics”, “case delays comparisons”, and surgical “cost/charge analysis”, all leading to improved management reporting and increased operational efficiency.

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