Press Release: KLAS Enterprises Awards Unibased with a Decade of Outstanding Product Quality as ‘Best in KLAS’ for 10 Consecutive Years

According to the annual year-end "Best in KLAS Awards: Software & Services" report published on December 14, 2012 by KLAS Enterprises, LLC (KLAS), Unibased Systems Architecture, Inc. (Unibased) received the "Best in KLAS" [1] Award for the market segment of Enterprise Scheduling for its ForSite2020® Resource Management System (RMS) for the 10th consecutive year, reflecting for the first time in KLAS history a vendor that has achieved a decade of this award, demonstrating unmatched client satisfaction. The report singled out Unibased as a notable performance stating, “Unibased’s RMS was named the top Enterprise Scheduling system for the 10th year in a row.”

According to the report, “The ‘Best in KLAS’ categories represent software and services that currently provide the broadest operational and clinical impact to healthcare organizations. 14 companies are represented in 23 categories. The recognition signifies leadership in working with customers to resolve issues and match expectations to reality.” Unibased attained the highest overall score (91.3) of the 14 companies and 23 categories listed. In the Enterprise Scheduling category, Unibased competed with (in alphabetical order): Cerner, Epic, McKesson, QuadraMed, and SCI Solutions. Unibased also had the highest score in the Surgery Management category with its periOperative Resource Management System (ORMS), leading with the highest product quality rating of 7.9.

Cynthia J. Borders, Unibased Vice President of Client Services, stated, “We are grateful for our clients’ support over the years. Actually, our clients provide our products’ direction and priorities; even giving us detailed design requirements for new modules or features. Some act as an extension of our QA program as alpha test sites. We try to be highly responsive with upgrades, providing 3 to 4 major releases a year, but we do not require every client to be on the same release. Our development team is great and understanding of our clients’ needs. Our success is based upon expending the vast majority of our labor resources on client support. We expect to be just as successful over the next 10 years.”

About KLAS Enterprises, LLC: KLAS is a research firm on a global mission to improve healthcare delivery by enabling providers to be heard and to be counted. Working with thousands of healthcare executives and clinicians, KLAS gathers data on software, services, medical equipment, and infrastructure systems to deliver timely reports, trends, and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving vendor performance. KLAS was founded in 1996, and their staff and advisory board average 25 years of healthcare information technology experience. For more information, go to www.KLASresearch.com, email marketing@KLASresearch.com, or call 1-800-920-4109 to speak with a KLAS representative. Follow KLAS on Twitter @KLASresearch.

[1]  2003 - 2012 Best in KLAS Awards: Software & Services, December 2012. © 2012 KLAS Enterprises, LLC. All rights reserved. www.KLASresearch.com<

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