Client News: ETMC Crockett State-of-the-Art Radiology Department Initiates Scheduling System

Source: ETMC Press Release


ETMC Crockett team members receive instruction on the benefits and functions of the USA Scheduling System during training sessions held at ETMC Crockett on Thursday-Friday, Sept. 8-9. Pictured (L-R) are ETMC Business Office Manager Dana lamb, ETMC Crockett Radiology Department Manager Karla Burdette and ETMC Regional Heralthcare System Call Center Supervisor Linda Gardner. 


On Monday, Sept. 12, the state-of-the-art radiology department at ETMC Crockett initiated an advanced software program, Unibased Systems Architecture Scheduling System (ForSite2020® Resource Management System (RMS)).

The software is also utilized by other ETMC affiliates including Tyler, Athens, Jacksonville, and Henderson.

One of the benefits of the software is that it will allow area physicians and clinic staff to call an ETMC Crockett telephone number to conveniently schedule all outpatient radiological procedures utilizing the hospital’s 64-slice CT, 1.5T MRI, ultrasound, digital mammography, nuclear medicine and diagnostic X-ray equipment.

In addition to the simplicity of requiring medical professionals to make a single telephone call to schedule procedures, the software incorporates the physician’s requests for labwork, necessary questionnaires, orders, reports and other pertinent data, and ensures required resources and patient preferences are properly coordinated, increasing patient satisfaction. The system helps staff eliminate errors and increase versatility, as well as enhance patient safety. The new scheduling system also provides time management benefits to physicians and their staffs as they schedule various radiological procedures for their patients.

Medical professionals and patients will use a single ETMC Crockett telephone number for scheduling and inquiries, 936-545-4611, and a dedicated fax line, 936-545-4696, will stage orders for immediate processing.  

ETMC Crockett will host a luncheon on Thursday, Sept. 29, from 11:30 a.m. – 1 p.m. in Classroom 2 for area physicians, clinics, medical staff and medical facilities, and will include presentations to provide in-depth information about the state-of-the-art equipment available in the ETMC Crockett Radiology Department, as well as detailed information about the advanced features and benefits to the local medical community of the Unibased Systems Architecture Scheduling System (ForSite2020® Resource Management System (RMS)).

For additional information or to RSVP for the luncheon please call ETMC Crockett Public Relations Coordinator Daphne Hereford at 936-546-3836.