Showing posts with label Client Visit. Show all posts
Showing posts with label Client Visit. Show all posts

Friday, October 1, 2010

Client Visit - Inova Fairfax Hospital

During a recent trip to Inova Fairfax Hospital (Falls Church, VA), Cynthia Borders and Peggy Pittenger visited the Inpatient Rehab Scheduling Department to review the unique requirements surrounding the use of Unibased products in an inpatient rehabilitation setting. The staff at Inova have done an outstanding job in being creative and successful in their approach to using RMS to meet their needs. Each day the rehabilitation department at the Fairfax campus schedules and treats over 300 inpatients. The large number of patients, combined with patient care (sometimes patients can only see one therapist based on their diagnoses) and the complexities of running a rehabilitation unit speaks to the creativity and dedication of those who maintain these daily schedules. To support Inova's scheduling needs, they use RMS Provider Schedules along with 9 custom Crystal Reports, and have had great success. If you have questions about how RMS can be used to support your hospital's inpatient rehabilitation center, please call:

Cynthia Borders ext 120.

Thursday, September 30, 2010

Client Visit - Bay Area Hospital

Early September marked a milestone for Bay Area Hospital (Coos Bay, OR). Jon Castner, Senior Vice President of Product Delivery & Support, recently completed the conversion of over 13,000 case files from Bay Area Hospital's legacy surgery system into ORMS compatible files. This gives Bay Area Hospital access to all of their historical case files with just a few clicks of a mouse. Why is this exciting news? The industry norm, when replacing an old system, tends to be that all the old data will be lost, converted into an Excel spreadsheet, and, in some cases, left in the old system running in the background somewhere to house historical data. As far as we know there are no other companies in the marketplace that provide this service at the data element level. In the future this service will be offered as a contract option for new clients. For more information, contact:

Jon Castner ext. 122.

Monday, August 30, 2010

Client Visit - Baptist St. Anthony's Health System

Baptist St. Anthony's (BSA) Health System, a 450-bed hospital, is located in Amarillo, Texas. BSA has been an RMS and ORMS client since 2004. BSA uses ORMS and perioperative charting for the main campus and a remote ASC, which includes 24 O.R. suites in total. Cindy Borders and Peggy Pittenger recently met with the Vice President of Patient Care and surgery department managers to review RMS/ORMS 6.25 features as well as areas where process improvements have already been beneficial with the system. Specifically, they focused on general reporting alternatives, applications of block-time management alternatives, reduction in delays, and the use of historical data trends. Based upon the analysis, it appeared that benefits have been realized in accomplishing smoother preadmission workflow, improvements in daily staffing, reduction of overtime labor, and a reallocation of block time. Over a longer term, a path toward a paperless environment will be realized.

With regard to reporting alternatives, BSA is using a combination of Unibased alternatives including standard reports, standard reports combined with Microsoft Excel, EasyQ, and Crystal Reports. The Director of Surgery seemed to appreciate the on-demand aspects of Block Utilization Reports in order to review with surgeons in order to justify adjustments.

The integrated RMS/ORMS aspects were beneficial in several ways, including preadmission testing, and the Wound Care Department Director will begin using the RMS to schedule recurring appointments. Some interest was expressed in the Unibased new offering for bone and tissue tracking, and Unibased is planning improvements in the case progress display in the near term, as suggested by TMF.

Baptist St. Anthony's (BSA) Health System, a 450-bed hospital, is located in Amarillo, Texas. BSA has been an RMS and ORMS client since 2004. BSA uses ORMS and perioperative charting for the main campus and a remote ASC, which includes 24 O.R. suites in total. Cindy Borders and Peggy Pittenger recently met with the Vice President of Patient Care and surgery department managers to review RMS/ORMS 6.25 features as well as areas where process improvements have already been beneficial with the system. Specifically, they focused on general reporting alternatives, applications of block-time management alternatives, reduction in delays, and the use of historical data trends. Based upon the analysis, it appeared that benefits have been realized in accomplishing smoother preadmission workflow, improvements in daily staffing, reduction of overtime labor, and a reallocation of block time. Over a longer term, a path toward a paperless environment will be realized.

With regard to reporting alternatives, BSA is using a combination of Unibased alternatives including standard reports, standard reports combined with Microsoft Excel, EasyQ, and Crystal Reports. The Director of Surgery seemed to appreciate the on-demand aspects of Block Utilization Reports in order to review with surgeons in order to justify adjustments.

The integrated RMS/ORMS aspects were beneficial in several ways, including preadmission testing, and the Wound Care Department Director will begin using the RMS to schedule recurring appointments. Some interest was expressed in the Unibased new offering for bone and tissue tracking, and Unibased is planning improvements in the case progress display in the near term, as suggested by TMF.

To learn more about Baptist St. Anthony's Health System, go to: http://www.bsahs.org/

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The phone extension of each Unibased employee mentioned in this article is listed below for ease in reaching our team. Toll-free number is 800-489-6069.

Cynthia J. Borders
Vice President, Client Services - Ext. 140

Peggy Pittenger, RN, BSN, CRCST
Installation Consultant/Customer Support - Ext. 147